Chris shares a quick update on ReconInsight’s response to COVID-19 and how business analytics is an important strategic asset in times of crisis.
2 MIN READ
ReconInsight Principal Chris Reitter gave a webinar to the Western Telephone Alliance (WTA) on the topic of telecommunications data analytics trends entering 2019.
WTA is a national trade association that represents more than 340 small, rural telecommunications carriers providing voice, broadband and video-related services in the United States. WTA’s primary goals are to provide advocacy and educational opportunities for its members.
Viya Communications, a premier communication provider in the US Virgin Islands, is implementing CommBI to help analyze and share data amongst departments and team members. CommBI is a variation of the ReconInsight RI360 software product, tailored specifically to work with the CommSoft BSS/OSS software suite.
The Lively Merchant has chosen an Ri360 integration to organize and analyze the vast data stored in their e-commerce platforms. Understanding Google Analytics, sales, and client tickets across hundreds of e-commerce online stores was nearly impossible.
A custom Ri360 integration now organizes disparate information on a nightly basis, allowing The Lively Merchant to optimize their customers’ experiences and improve overall profitability.